FAQ Keyz Palladium
Macros can be recorded using the software found here
The use of macros requires the software, which is only available on Windows.
They will therefore not be compatible with the console.
Combinations of Fn+1,2 through to 0 allow navigation between the 10 available backlight effects.
Backlighting can also be customized via software.
Use Fn+INS to navigate between the different colors.
- Check that the light is on by pressing the “On/off ☼” button.
- Increase lighting intensity with Fn + Page Up
- Install the keyboard software via the website, and activate/deactivate the lighting via the software.
- Try the FN + ESC combination, which will reset the keyboard and may solve your problem.
The software may also disable the backlighting for a prolonged period.
In this case, please contact customer service.
- Remove button to check membrane condition
- Try the FN + ESC combination, which will reset the keyboard and may solve your problem.
Use Fn+Z to swap WASD keys and arrow keys, and vice versa.
Pressing Fn+Windows activates the “Windows Lock” function, which locks the Windows key (very useful in games!). Repeat Fn+Windows to deactivate Windows Lock.
- Try the FN + ESC combination, which will reset the keyboard and may solve your problem.
- Check the keyboard software to make sure no macro is causing the problem.
- Reset the keyboard via the software.
- Uninstall and reinstall the software.
- Remove the problematic keys and check the condition of the membrane under the keys.
- Check that your computer is switched off and not in hibernation mode.
- Check your USB port power settings from your control panel
- In your computer’s boot bios, check the power options for your USB ports
We do not sell key sets separately, and we do not guarantee that keys purchased from a third-party vendor will be compatible. You can contact our customer service department for free replacement of several keys.
The software available for download on our site is in zip format. To unzip them and start installation, you can use Winrar, available free on the Internet.
