FAQ Kult Neon
Battery life is approx. 10h with backlight, and approx. 100h without.
Full loading time is around 4 hours. Charging cable included.
The functions of each button can be found in the mouse manual, which can be found here
- Check that your computer is switched off and not in hibernation mode.
- Check your USB port power settings from your control panel
- In your computer’s boot bios, check the power options for your USB ports
This product is plug and play. In other words, it has no customization software. Plug in and enjoy your purchase immediately.
- Check that the dongle is correctly inserted in the computer
- Check that the mouse ON/OFF switch is activated
- Check that the mouse is charged / let it charge
- Check the packaging and the mouse for the dongle in each of these locations
- Contact our customer support team, who will send you a new dongle.
Contact our customer service team, who can send you a new dongle in the event of loss (1 time).
